Cookie Policy

1. Introduction

At SAI.Flow AS (“SAI.Flow”, “we”, “our”, or “us”), we value your privacy and are committed to providing full transparency about how we use cookies and similar technologies.

This Cookie Policy explains what cookies are, how we use them, and how you can control their use when visiting our website and using our platform.

We only use cookies that are essential for the operation of our platform, to improve your experience, to analyze traffic patterns, and to enhance the overall security and performance of our systems.

All data collection and cookie usage on SAI.Flow are carried out in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the EU ePrivacy Directive (2002/58/EC).

2. What Are Cookies and Similar Technologies

Cookies are small text files that are downloaded to your device when you visit a website. These files contain information that allows websites to remember user actions and preferences over a period of time — such as login status, language choices, or browsing activity.

Cookies do not typically contain information that directly identifies an individual; however, personal information that we store about you may be linked to the information obtained from cookies.

In addition to cookies, SAI.Flow may use related technologies such as pixels, local storage, or server logs to help us understand how users interact with the site and to ensure the proper functioning of our services.

3. Why We Use Cookies

• Essential cookies – These are required for the website and platform to function correctly. They handle basic operations such as user authentication, secure login sessions, and system stability. Without these, SAI.Flow cannot operate properly.
• Analytics cookies – These help us understand how visitors use SAI.Flow, allowing us to improve navigation, feature accessibility, and system performance. We use tools like Plausible Analytics or Google Analytics to measure site usage in an anonymized and aggregated way.
• Performance and optimization cookies – These enhance website responsiveness and reliability by optimizing caching, reducing load times, and distributing traffic efficiently across servers.
• Functional cookies – These remember your settings and preferences, such as language, theme mode, or saved login state, to deliver a smoother user experience.
• Marketing and tracking cookies (used only with explicit consent) – These help us measure the effectiveness of our communications and understand which of our integrations or campaigns drive engagement. Marketing cookies are never placed without your active consent.

4. How We Use and Protect the Data Collected

SAI.Flow does not use cookies to collect sensitive personal information. We do not sell, trade, or share cookie data with third parties for marketing or profiling purposes.

All data gathered through cookies is:

• Anonymized whenever possible
• Encrypted in transit and at rest
• Used solely to improve the performance and functionality of our services.

We apply the principle of data minimization — collecting only the data that is strictly necessary to deliver the intended purpose.

5. Third-Party Services and Tools

In order to provide and improve our services, we may use trusted third-party tools that utilize cookies or similar technologies. These include:

• Google Analytics / Plausible Analytics for anonymous usage statistics
• Intercom or Crisp for customer communication and support
• Cloudflare for security and performance protection
• Posthog or Segment for product analytics and feature improvement.

Each of these third parties is carefully vetted and bound by Data Processing Agreements (DPAs) that guarantee GDPR compliance.

Data transfers outside the EEA (if any) are governed by Standard Contractual Clauses (SCCs) approved by the European Commission to ensure an equivalent level of protection.

6. Managing and Controlling Cookies

You have full control over how cookies are used on SAI.Flow.
You can:

• Accept or reject cookies via our cookie consent banner, displayed when you first visit the site.
• Modify your preferences at any time through the “Manage Cookies” option in the website footer.
• Delete or block cookies through your browser’s privacy settings.

Please note that if you disable essential cookies, parts of the SAI.Flow platform may not function correctly, such as login or form submissions.

For more information about managing cookies, you can visit www.allaboutcookies.org or www.youronlinechoices.eu.

7. Data Retention

8. Updates to This Policy

We may occasionally update this Cookie Policy to reflect changes in legal requirements or the way we use cookies.
Any updates will be posted on this page with a new effective date.
In cases of significant changes, you will be notified via the website banner or email.

9. Contact Information

If you have any questions about our Cookie Policy or data privacy practices, you may contact us directly:

SAI.Flow AS
📧 hello@sai-flow.ai
📍 Norway

We take privacy and data protection extremely seriously and will respond to all inquiries promptly and transparently.

10. Commitment to Transparency

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SAI.Flow operates under a strict “privacy-by-design” and “security-by-default” framework — ensuring that every user interaction remains secure, transparent, and GDPR-compliant.